Owner FAQs

Yes – we are required to provide and screen Section 8 qualifying tenants for our managed properties.

Yes – Kenmore Team Property Management ownership are licensed Managing Brokers, we also have 2 additional Real Estate Licensed Brokers on our Property Management Team. We also hold memberships with National Association of Property Management (NARPM) for all Property Managers to ensure an extra level of accountability to exceptional service and continual learning.

Yes – we have an after hours emergency contact for maintenance, and my cell phone – monitored 24 hours a day for emergency purposes. Most other inquiries will be answered during business hours within 24 hours.

Absolutely – during our onboarding process, we ask that you provide the best banking information for your owner deposits monthly for your property income distribution.

You do get a copy of the signed lease and are notified in email of the overview results complete with full screening information about the approved tenants, occupants, pets/animals and any other important information prior to leasing. We sign the lease and share to your owner’s portal to view or print out a copy for your records at any time, from any device with internet access.

Yes please! Kenmore Team started as an innovative full service Residential Sales company- expanding our exceptional service into Property Management and Construction as well. Our Managing Broker specializes in our market, working with investors to find purchase opportunities and listing properties or portfolios of properties to market for sale. We appreciate the opportunity to provide all your Real Estate Sales and Management needs!

Your owner’s disbursement will be processed as soon as the 6th of each month and released to your account on file as soon as rental income has cleared (1-3 business days after rental payment is made).

90% of our tenants pay rent online for immediate processing. The additional 10% come in by check or money order for deposit prior to distribution.

During the ‘leasing season’, between April - September, we sign 1 year leases. The remaining months, October-March, we sign 6 month leases with annual renewals. Due to recent changes in the Landlord-Tenant Laws we no longer see month to month agreements beneficial to our owners. For more information reach out to rj@kenmoreteam.com to get further clarification on any concerns.

We have initial charges that include Refundable Security Deposit, Carpet Care Fee and Inspection Fee that is equal to a full month's rent.

Once we start the opportunity to provide Property Management services, we have a rent ready condition that determines the start date for managing your property. Properties with tenants are able to be onboarded and managed as soon as the start of the following month to allow for proper notice and setting of our company expectations to provide the best service.

Kenmore Team Property Management manages residential single family homes, luxury single family homes, and multi-family properties up to 4 units. We also provide exceptional commercial property management services for strip malls or multiple tenanted complexes of 3 units to over 35 units. For clarifications or concerns about your properties or complex, please email rj@kenmoreteam.com.

Every month you will receive a full income statement for the prior month, on or before the 10th of each month. This report includes all income and expenses for your properties. Annually we provide 1099 and end-of-year cash flow statements (P&L) either in late December or early January. On our commercial side – annually we also provide a CAMs reconciliation and expense budget to review with you the estimated NNN charges for all your NNN leased tenants. At any time, our online owners portal has innovative features to allow custom reports to view cash flow or income and expense reporting including verifying when rent was paid, if an expense has been paid or to view how much you should be expecting each month.

Kenmore Team Property Management holds the security deposit in a trust account at Community First Bank until the end of the tenancy.