When a tenant fails to pay rent, communication is paramount. This communication should have started with the tenant, however, it often doesn’t, so as a property manager it is our responsibility to send a polite reminder to the tenant by text, email or phone that rent was not received by the due date (stated in their lease agreement) this month, and to please let us know if there is any issue in making payment and how we may be able to help. If we do not receive a response or payment following the state required 5-day grace period following the first of the month, then on the 7th of the month a late fee will be applied if a late fee clause is stated in the lease agreement.
Depending on the communication or lack thereof and the tenant’s payment history, as the property manager we may need to take the next steps and issue a 14-day Notice to Pay or Vacate. In Washington State, a property manager or landlord can issue a 14-Day Pay or Vacate Notice if a tenant fails to pay rent on time. The notice must be in writing and include the total amount due, the due date, and a clear statement that the tenant has 14 days to pay in full or vacate the rental unit. It must be personally delivered to the tenant, posted conspicuously on the property, or mailed via first-class mail with a copy sent by email (if available). If the tenant does not comply within 14 days, the property manager or landlord can begin the eviction process by filing an Unlawful Detainer Action in court. Property managers and landlords must follow RCW 59.12 and RCW 59.18 to ensure compliance with Washington’s Landlord-Tenant Laws.